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0 of 0 people found the following review helpful:

Didn't get my order, so disappointed! March 14, 2026 Reviewer: Nora Ellen Pawlik from Nevada   Three weeks ago I placed my order for several items, and they never arrived. The  only info on my account says that my order is processing, yet nothing else. I reached out via email to the customer service several times and never heard anything back. No one answers the phone when I call the number provided to contact customer service.  My payment processed through my bank. So sad to go through this, I am a returning customer and always had a great experience with Jaclyn Smiths skincare line. Was this review helpful to you?

0 of 0 people found the following review helpful:

Service November 19, 2025 Reviewer: Tammy Krofta from Richfield, OH United States   Awful customer service. I have not received my order placed on October 29th 2025 Was this review helpful to you?

0 of 0 people found the following review helpful:

Order August 16, 2025 Reviewer: Renee Rossiter from Sarasota, FL United States   I have not received this order. Was this review helpful to you?

0 of 0 people found the following review helpful:

August 8, 2024 Reviewer: Dawn Durbin from GAITHERSBURG, MD United States   Never received order and customer service will not respond Was this review helpful to you?

0 of 0 people found the following review helpful:

Did not ship and will not respond to emails July 29, 2024 Reviewer: Pattie Grossman from Itta Bena, MS United States   Product never shipped Order placed on 6-24, shipping label created on 7/9, product never shipped and no response to numerous emails and phone calls answered by recorded message with no option to leave a message. Was this review helpful to you?

0 of 0 people found the following review helpful:

June 4, 2024 Reviewer: Anonymous Person from Fort Wayne, IN United States   silky, but no improvement with lines around eyes Was this review helpful to you?

0 of 0 people found the following review helpful:

September 29, 2023 Reviewer: Sandra K. Holmen from Albuquerque, NM United States   Was this review helpful to you?

0 of 0 people found the following review helpful:

Love this Eye Cream September 15, 2023 Reviewer: Donna Utsch from Blanchester, OH United States   Looking forward to long term results! Was this review helpful to you?

0 of 0 people found the following review helpful:

Wonderful August 22, 2023 Reviewer: Linda Benson from Plattsmouth, NE United States   Was this review helpful to you?

0 of 0 people found the following review helpful:

Rating is for customer service August 7, 2023 Reviewer: Anonymous Person from Freepprt, FL United States   I never received the product or even a response to the 2 emails or 2 telephone calls and messages I left.  Since FedEx is still showing that they are waiting to receive the package I contacted my credit card company and cancelled the order. Was this review helpful to you?