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  0 of 0 people found the following review helpful:
 
1 of 5 Eye cream Friday, October 9, 2026
Reviewer: Ayla from California  
DO NOT TRUST THIS COMPANY. THEY BILL YOUR CARD WITHIN MINUTES.  YOU CANNOT CHANGE OR CANCEL. NO RESPONSE FROM CUSTOMER SUPPORT. MERCHANDISE NEVER RECEIVED. YOU ARE STUCK!!!

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1 of 5 Didn't get my order, so disappointed! Saturday, March 14, 2026
Reviewer: Nora Ellen Pawlik from Nevada  
Three weeks ago I placed my order for several items, and they never arrived. The  only info on my account says that my order is processing, yet nothing else. I reached out via email to the customer service several times and never heard anything back. No one answers the phone when I call the number provided to contact customer service.  My payment processed through my bank. So sad to go through this, I am a returning customer and always had a great experience with Jaclyn Smiths skincare line.

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1 of 5 Service Wednesday, November 19, 2025
Reviewer: Tammy Krofta from Richfield, OH United States  
Awful customer service. I have not received my order placed on October 29th 2025

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5 of 5 Order Saturday, August 16, 2025
Reviewer: Renee Rossiter from Sarasota, FL United States  
I have not received this order.

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1 of 5 Thursday, August 8, 2024
Reviewer: Dawn Durbin from GAITHERSBURG, MD United States  
Never received order and customer service will not respond

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1 of 5 Did not ship and will not respond to emails Monday, July 29, 2024
Reviewer: Pattie Grossman from Itta Bena, MS United States  
Product never shipped Order placed on 6-24, shipping label created on 7/9, product never shipped and no response to numerous emails and phone calls answered by recorded message with no option to leave a message.

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4 of 5 Tuesday, June 4, 2024
Reviewer: Anonymous Person from Fort Wayne, IN United States  
silky, but no improvement with lines around eyes

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  0 of 0 people found the following review helpful:
 
5 of 5 Friday, September 29, 2023
Reviewer: Sandra K. Holmen from Albuquerque, NM United States  


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5 of 5 Love this Eye Cream Friday, September 15, 2023
Reviewer: Donna Utsch from Blanchester, OH United States  
Looking forward to long term results!

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5 of 5 Wonderful Tuesday, August 22, 2023
Reviewer: Linda Benson from Plattsmouth, NE United States  


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